What if my visa has already expired (overstay)?
Do not just show up at the border. Overstays are fined by Vietnamese immigration at the exit gate under Decree 282/2025 (in force since 15 December 2025): about 500,000–2,000,000 VND for under 16 days, 5,000,000–10,000,000 VND for 16–29 days, and up to 40,000,000 VND plus possible deportation for very long overstays. Contact us on WhatsApp before booking so we can plan the correct exit procedure and expected fine for your exact overstay period.
What if my passport has less than 6 months validity?
Vietnam requires passports valid for at least 6 months beyond your entry date, and Laos has the same rule. A short-validity passport risks being refused at either counter. Check your expiry before booking; if you have under 6 months, renew your passport first, because no amount of fixer help can override the validity rule.
What if my passport is damaged?
Severely damaged passports. Water damage, torn pages, or unreadable chips. Can be refused by immigration officers on either side of the border. Minor wear is usually fine. If you are unsure, send us a photo of the damaged page on WhatsApp and we will give you an honest answer before you book.
Can I bring a baby or young children on the run?
Yes, families do this run with newborns and toddlers, and children need their own passports and visas (babies cannot be added to a parent's e-visa). Plan for a longer border stop since counters move more slowly with kids, and mention it when booking so we seat you comfortably and brief the fixer team.
What if I have a medical condition?
Tell us when you book and we will plan for it. Whether that is extra comfort stops, a private van instead of a shared seat so you can stretch out, or the nearest hospital route in an emergency. The van team carries basic first aid, and dispatch stays in contact throughout the day.
What happens if it rains heavily or floods on the route?
The Ho Chi Minh Highway through the mountains can flood or be blocked during heavy storms. If conditions look risky on the day, we rebook you free of charge. And if you are already on the road, the driver will divert to a safe alternative or turn back with no penalty. Your safety comes before the schedule.
Do the borders close on Vietnamese holidays?
Lao Bao and Dansavanh open daily, but on Tet and major national holidays immigration staffing can be thinner, queues longer, and the Laos visa office hours shorter. Rush e-visa tiers are Monday to Friday only, so holiday runs should use slower tiers. Check with us before booking a run around Tet or National Day.
Can I book at the last minute?
Private vans can often be arranged with 12–24 hours' notice if a vehicle is available; shared seats depend on the Tuesday/Saturday departure schedule. For e-visa add-ons, the sooner you send your passport photos the better, but the 1-hour and 2-hour rush tiers exist precisely for tight timelines on weekdays.
What if I miss my pickup?
Call or message dispatch immediately on WhatsApp +84 369 308 237. If the van has not left your area the driver can often circle back. If you miss the window entirely, the run is treated as a same-day cancellation (50% fee) or we can roll a shared seat to the next departure. Set two alarms; the 04:00–05:30 window is early.
What if my nationality needs special approval for the Vietnam e-visa?
A few nationalities are not eligible for the e-visa and need a visa approval letter or an embassy visa instead. Tell us your nationality when booking and we will confirm which path applies to you before you commit. The border team can also advise on Laos-side entry for visa-exempt travellers.
What is the best visa run from northern Vietnam?
For anyone based in northern Vietnam. Hanoi, Hai Phong, Ninh Binh, or Thanh Hoa. The Lao Bao / Dansavanh border is the most practical same-day visa run. It is about 370 km from Hanoi on well-paved roads, opens early, and the Laos visa-on-arrival process is simple compared with the Chinese gates. The northern alternatives like Huu Nghi, Mong Cai, or Lao Cai all require a Chinese visa and are not set up for quick turnaround runs.
Which border crossings can I use for a visa run from northern Vietnam?
Northern Vietnam has several international gates: Lao Bao and Na Meo on the Laos border (Quang Tri and Thanh Hoa provinces), Tay Trang in Dien Bien, and Huu Nghi, Mong Cai, and Lao Cai on the China border. The Vietnam e-visa is accepted at all of these gates, but only Lao Bao is practical for a same-day round trip from Hanoi. Na Meo is small with short opening hours, Tay Trang is a long mountain drive, and the Chinese gates require a Chinese visa and stricter procedures.
Is Huu Nghi or Lao Bao better for a visa run from Hanoi?
Huu Nghi (Friendship Gate, Lang Son) is closer to Hanoi at about 170 km, but it is a China border: you need a Chinese visa, and Chinese immigration is strict about same-day in-and-out crossings. Lao Bao is farther at 370 km, but the Laos side at Dansavanh issues visa-on-arrival on the spot, which makes a legal same-day run possible. For a northern Vietnam visa run, Lao Bao is the more reliable choice.
Can I do a visa run from Hanoi to China instead of Laos?
Technically yes. Huu Nghi, Mong Cai, and Lao Cai all connect to China. But a Chinese visa is required for most nationalities, and Chinese border authorities routinely question same-day exits and re-entries, so it rarely works as a quick visa run. Laos is the standard choice from Hanoi for this reason: visa on arrival at Dansavanh, no pre-arranged Chinese visa, and the whole trip fits into one day.
How does a visa run from Hanoi compare with flying to another country?
A land run costs from about 1,500,000 VND for a shared seat or 205 USD for a private van, and you are back in Hanoi the same evening with a fresh 90-day e-visa. Round-trip flights to Bangkok or Vientiane typically cost 100–250 USD plus airport transfers, a hotel night, and at least one full day of travel. Usually two to three times the total cost of the land run. The van run also avoids luggage fees and airport check-in queues.
Do I need travel insurance for a Hanoi visa run?
Travel insurance is not required at the Lao Bao land border, but it is strongly recommended for a 14-hour driving day on the Ho Chi Minh Highway. A basic policy with medical and accident cover costs a few dollars a day and also protects you if your Laos visa or Vietnam e-visa paperwork goes wrong and you need an unexpected night on the road. Check that your policy covers overland border crossings into Laos, then send us a screenshot on WhatsApp and we will double-check the fine print with you.
How many times a year can I do a visa run from Hanoi?
There is no fixed legal limit on border crossings, so riders on 90-day e-visas typically do the Hanoi to Lao Bao run about four times a year. Frequent same-day exits and re-entries can draw extra questions from immigration officers, so keep your stamps tidy and your documents consistent. If you travel often, the multiple-entry e-visa or a 5-year exemption for eligible Viet Kieu cuts the number of runs you need.
Can my whole family travel together in one private van?
Yes, private vans take 1 to 4 passengers, so a family of up to four travels together door-to-door at the flat 205–218 USD per-car rate. Families of five or more book a second van or a larger vehicle arranged in advance, and baby seats can be added on request. Children count as passengers on shared seats too, so a private van usually works out cheaper and more comfortable for families.
Can I do the Lao Bao run from Hanoi myself by motorbike?
It is possible. About 740 km round trip, roughly 400,000–500,000 VND in fuel, plus the Laos visa-on-arrival fee at Dansavanh. But it is a long, tiring day on mountain roads and you handle every immigration form yourself. What you pay for with a service is the fixer team at the border, the e-visa desk in Hanoi, and a driver who works the route weekly, so you arrive rested and get stamped through quickly. If you ride yourself, carry your passport, cash, and a printed e-visa, and start before dawn.
Do I need to print my Vietnam e-visa before the run?
Yes, bring a printed copy of your approved e-visa together with your passport, because Lao Bao immigration officers check the paper document at re-entry. Keep a digital copy on your phone as backup, and if you forget to print, tell us at pickup and we can print it for you in Hanoi. The e-visa QR code is scanned at the gate, so the print must be clear and undamaged.
Do European travellers need an e-visa or is the 45-day visa exemption enough?
Citizens of 13 countries. The UK, Germany, France, Italy, Spain, Denmark, Sweden, Norway, Finland, Russia, Belarus, Japan, and South Korea. Enter Vietnam visa-free for up to 45 days. If your exemption is fresh, a visa run simply resets it: exit at Lao Bao and re-enter for another 45 days with no e-visa at all. Staying longer than 45 days means the 90-day e-visa (US$25 single or US$50 multiple entry) or the 5-year exemption if you qualify as an overseas Vietnamese.
What are the official Vietnam e-visa fees on the government portal?
The government fee at evisa.gov.vn is US$25 for a 90-day single-entry e-visa and US$50 for multiple entry. Set by the Ministry of Finance and unchanged for 2026. Our processing tiers (from 65 USD for the 4-day single-entry option) include that government fee plus document handling, so you pay for speed and reliability, not just the stamp. If you only need us to push your own application through, the cheaper push-only option covers that.
Do I need to pay a deposit to confirm my booking?
No deposit is required. Private cars are paid in cash (VND or USD) or by bank transfer after the run, when you are back in Hanoi; shared seats are paid before departure; e-visa and push services are paid separately. Cancellations are free up to 24 hours before pickup, so there is no financial risk in booking early and adjusting later.
How much does the full package cost, transport plus e-visa?
A private van for up to 4 people costs 205–218 USD per car, and the standard 4-day single-entry e-visa add-on is 65 USD, so a full private package runs about 270–283 USD total. Split between passengers that is cheaper per person than a shared seat plus a rushed visa. A shared seat costs 1,500,000–1,650,000 VND per person with the same e-visa add-on, and the Laos visa-on-arrival fee of 30–40 USD is paid separately at Dansavanh.
Can I be deported or banned from Vietnam for overstaying?
Yes, under Decree 282/2025, in force since 15 December 2025, immigration can open a deportation review from 16 days of overstay, and since April 2026 Decree 59/2026 lets authorities deport immediately if the fine cannot be paid on the spot. Repeat or long violations carry a re-entry ban of one to five years. Fines scale steeply: roughly 500,000–2,000,000 VND for under 16 days (payable at the border), 5,000,000–10,000,000 VND for 16–29 days, and up to 40,000,000 VND for overstays of a year or more. If you have already overstayed, message us on WhatsApp (+84 369 308 237) before going to the border so we can plan the exit and the expected fine.
What should I do if my passport is lost or stolen during the run?
Report the loss to the border police or local police first and get a written report. You cannot cross into Laos or re-enter Vietnam without your passport. Contact your embassy or consulate for an emergency travel document, and message us immediately so we can hold your seat or reschedule the run for free once your documents are sorted. Keep a passport photo and a photocopy of your passport in your bag plus a digital copy on your phone; it makes replacement paperwork much faster.
Can overseas Vietnamese (Viet Kieu) use their 5-year visa exemption on this run?
Yes, the 5-year visa exemption (EX5 card) allows multiple entries, so you can exit at Lao Bao and re-enter the same day, and each new entry resets your stay of up to 180 days. You skip the e-visa application and its fee entirely, which makes a northern Vietnam visa run cheaper and faster for Viet Kieu. If you qualify but do not have the card yet, the team can check your eligibility and arrange the application while you plan the trip.