How much does a private van from Hanoi to Lao Bao cost?
A private van for 1–4 passengers is about 205 USD (4,800,000 VND) for pickups in the Old Quarter, Tay Ho, or Ba Dinh, and about 218 USD (5,100,000 VND) for Long Bien, Gia Lam, or Soc Son — including Vinhomes Ocean Park. The price is per car, not per person, so splitting between four riders makes it very economical.
How much does a shared seat cost?
Shared seats on the Tuesday/Saturday Lao Bao vans cost 1,500,000 VND for Tay Ho pickups (main route) and 1,650,000 VND for Long Bien or Gia Lam pickups. You get the same driver and fixer team as private bookings, plus free rebooking if the departure consolidates.
What is included in the fare?
The fare covers your private SUV or shared van seat, a bilingual driver, tolls and fuel, the Lao Bao fixer team, snacks, water, and WhatsApp updates through the day. The Laos visa fee (if required) is paid directly at Dansavanh, and the Vietnam e-visa add-on is priced separately.
What extra costs should I budget for?
Budget for the Laos visa-on-arrival fee (roughly 30–40 USD, paid in cash at Dansavanh), the Vietnam e-visa if you order it through us (from 65 USD single entry), and optional extras like an extra luggage trailer or a hotel night if you choose to wait for a slower e-visa. Lunch on the road is quick and cheap in Thanh Hoa.
When do I pay?
Private cars are paid in cash (VND or USD) or by bank transfer when you return to Hanoi — after the run is done. Shared seats are paid before departure. E-visa and push services are paid separately and accept VND, Wise, or Revolut transfers.
What payment methods do you accept?
Cash in VND or USD for the ride, bank transfer for private cars, and VND, Wise, or Revolut for e-visa and push services. If you need to pay by company bank transfer or want a receipt for accounting, just ask — we handle company invoices for businesses.
What is the cancellation policy?
Cancellations are free up to 24 hours before pickup. Same-day cancellations incur 50% of the fare because the driver and fixers are already deployed. Shared-seat bookings can be rolled to the next departure with 12 hours' notice — and if your departure consolidates, rebooking is free.
Do you offer group or multi-van discounts?
Yes — multi-van groups are a standard special request, and groups of 8+ often work out cheaper per person in private vans than buying individual shared seats. Tell us the group size when booking and we will quote the best combination of vehicles and seats.
Do you provide invoices for companies?
Yes — company invoices (hoa don) are available for businesses that need formal documentation for accounting or reimbursement. Note it on the booking form or mention it on WhatsApp, and we will prepare the invoice with your company details before the run.